Delivery Information
Delivery Information
Thank you for shopping with Astella. Below you'll find details of our shipping options. If you have any questions, please don't hesitate to get in touch.
🇬🇧 UK Delivery
| Service | Order Value | Cost |
|---|---|---|
| Standard UK Delivery | Under £100 | £3.50 |
| Free UK Shipping | £100 and over | FREE |
Orders are dispatched from our UK warehouse. Delivery times for UK orders are subject to the carrier's schedule — please contact us if you need more information on estimated delivery windows.
🇪🇺 European Delivery
We ship to a wide range of European countries. EU delivery rates are calculated at checkout based on your destination and order value.
Please note that orders shipped to EU countries may be subject to local customs duties, taxes, or import fees upon arrival. These charges are the responsibility of the recipient and are not included in our shipping rates.
Estimated delivery times for European orders vary by destination — please get in touch if you'd like more information before placing your order.
🌍 International Delivery
For orders outside the UK and EU, we offer international shipping via DHL Express and FedEx. Rates are calculated at checkout based on your location and order weight.
International shipments may be subject to customs duties, taxes, or import fees in your country. These charges are outside of our control and are the responsibility of the recipient.
Estimated delivery times vary by destination. Please contact us prior to ordering if you have specific delivery requirements.
Processing Times
We aim to process and dispatch orders as quickly as possible. Processing times may vary — please contact us for the most up-to-date information on current dispatch timescales.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Need Help?
If you have any questions about your delivery, please contact us and we'll be happy to help.