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FREE STANDARD UK SHIPPING ON ORDERS OVER £100

RETURNS

want to return something? no problem.

 

You can return items purchased within 14 days of your parcel arrival. Items must be:

  • unwashed and unworn.
  • returned in their original packaging with any tags attached.
  • items must be clean and free of any makeup stains  

       

Returns must be returned at the customers own expense. You can read our full returns policy here.

      

  

how to return

Complete the returns form provided with your parcel. If you have lost your form you can download and print a new one here. Once you have completed the form place it with your unwanted items into the original packaging. 

 

Returns should be sent to:

 

Astella

31 Melrose Crescent

Macduff

AB44 1QX

Scotland

 
Please obtain proof of postage in case your order is lost in the post. If you don’t we may unable to process your return and provide you a refund.

 

If you have any questions contact help@astella.co.uk